PetSmart is a popular chain of retail stores that specializes in pet supplies and services. With over 1600 locations across the United States, Canada, and Puerto Rico, PetSmart offers a wide range of products for various pets, including food, toys, grooming supplies, and accessories. The stores also provide services such as grooming, training, and adoption events. PetSmart is known for its commitment to animal welfare and frequently partners with local animal shelters and rescues to help pets find loving homes. The company's mission is to provide pet parents with everything they need to care for their furry, scaly, or feathered friends. With a focus on customer satisfaction and pet well-being, PetSmart has become a go-to destination for pet owners seeking quality products and services for their beloved companions.
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Reviews
Me and my kiddos had a great experience here.. even tho a little short handed with only one person able to take ur animal out for you, they were patient with us being that we were getting both my daughter and son new pets with set up. Not to mention they have a few cute cats and kittens that need new homes, even one that goes by grumpy Patty who seems to have given up hope. Our animals are still alive and well, so no issues there. Will be driving back here.
If your thinking about putting your dog through training I really like petsmart training for one it's affordable. I looked around and everyone wanted a couple grand I couldn't control my pitbul she was growing and was over powering me but it was really important to me to socialize her I highly recommend Bo he has taught me and my dogs a lot he's really good with my dogs and they are responding very well.
We went in on a spontaneous adventure and decided to get a bearded dragon. Joelle, the store associate was hands down the best with the whole experience from start to finish!!! She was the best! My husband and I will definitely be back!!
Usually pretty good. If you're in a niche animal hobby looking for supplies you can typically find a little something close to what you're looking for. Most of the staff knows what they're talking about and if they don't, you'll likely know it based on your own knowledge of the topic (at least that's how it feels for me). If I need something, I almost always start here first.
I have lived here 5 months,been there 4 times,the first time,I walked in and had a man help me get the things I needed,then he went outside to gather carts,I proceeded to the register and said hello,is there a cashier available please,and the manager walked out from a little office and rudely asked how i got in,I said both your doors are wide open mamn,and a young man helped me,she proceeded to rudely say they were closed and got on her walkie talkie and rudely asked the cart gatherers why I was in the store,because they were closed,unbeknownst to me,not being from here,she let one of them check me out,so i just left feeling like some unwelcome intruder. next 2 visits were great. Then two nights ago,Dec.2nd at 7:45pm,i got $45 worth of stuff,got to the register,and was ONE PENNY SHORT,literally ONE PENNY,..and she rudely insulted me in front of all other customers and said,You dont have another penny mamn?Your a penny short! I said,I can walk to my car and bring one back in,very embarrassed ,and she said,Well,sigh,Ill cover you this time mamn,but next time,etc... I was literally flabbergasted! I brought the penny back in,handed it to her and said,I really hope you dont treat anyone else the way you just treated me mamn,Happy Holidays and Happy New Year. Yet these same people want you to adopt animals from them,WOW...JUST,WOW! I have 3 rescues and am doing the best I can.THAT,was an experience I shall never,ever...forget,even if I tried. Thank You Petsmart for being so kind and warmhearted this holiday season. Im now a Chewy shopper,and found their prices are cheaper on my products.I should thank that cashier! Happy Holidays.
I like to come here with my dog, to look at the animals/products/adoptable cats, and to come see adoptable dogs when a rescue brings them in. I appreciate that PetSmart supports adoption by having rescued dogs and cats rather than selling puppies and kittens. The employees have also been friendly and welcoming. The only reason I put four stars instead of five is because I wish they didn't sell any live animals at all and only had rescued, adoptable animals available.
They helped me with my newly acquired betta fish Jornathan. I described my current aquarium and what I was working with. They suggested a mystery snail as a tank mate and were able to show me some food options. The wait for the cashier is the only thing that could of been better. To be fair she said it was a shift change. But 10 minutes was still a tad on the long side.
Wonderful. We went to get a turtle but ended up getting this handsome lil guy instead. Employee helped us so much
Location
1705 N Bechtle Ave, Springfield, OH 45504, United States
Hours
-
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